Import / export
Commercial-flow declarations with review of the required supporting documents.
Customs / compliance
Customs, prepared before arrival.
Declarations, classification, documents and operational exchanges are prepared early to reduce avoidable holds.
- Flows
- Import · export
- Markets
- Europe · China
- Files
- B2B · e-commerce
Operating scope
Formalities adapted to the actual flow.
Documents and obligations vary with the product, origin, destination, value and customs regime.
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01
Import and export declarations
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02
Coordination of cross-border files
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03
Review of invoices, packing lists and transport documents
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04
Support with classification and expected documentation
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05
E-commerce parcels and applicable schemes by case
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06
Review of dangerous, food or regulated goods
Shared method
From request to execution.
The same framework is used for every mode so responsibilities and next actions remain visible.
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01
Qualify
Confirm origin, destination, cargo, volume, date and constraints.
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02
Build
Compare route, segments, responsibilities and pricing assumptions.
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03
Validate
Check documents, capacity, feasibility and conditions before commitment.
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04
Coordinate
Track milestones and escalate any deviation from the agreed plan.
Service options
Three families of customs files.
Each file is accepted after document review and regulatory feasibility checks.
E-commerce
Processing adapted to B2C or B2B parcels and the VAT scheme that actually applies.
Special & consulting
Review of sensitive products, permits, certificates and document risks.
Prepare the request
Documents to prepare before arrival.
The final list depends on product and country and must be confirmed case by case.
Prepare my request-
Complete commercial invoice
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Packing list with weights and quantities
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AWB, bill of lading or transport document
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Customs code and origin of goods
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Mandate, EORI number and importer information
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Specific certificates, licences or permits
Before commitment
Availability, capacity, partners, documents, price and lead time are confirmed for the specific file.
FAQ
Customs clearance FAQ.
General guidance reviewed in July 2026 by the FEESGO customs team — not regulatory advice. Applicable rules are confirmed for each file.
01 Which documents are required to import goods from China into France?
Typically: a detailed commercial invoice (description, quantities, value), a packing list with weights, the transport document (ocean bill of lading or air waybill), a certificate of origin where requested, and product-specific licences, certificates or permits where applicable. The exact list depends on the product and the customs regime.
02 How are VAT and customs duties calculated for e-commerce shipments?
VAT applies at the destination country’s rate on the declared value including transport. Customs duties are generally added above the €150 threshold, depending on the HS code. For low-value B2C shipments, the IOSS scheme can simplify VAT collection. Current rates and thresholds are checked at the time of shipment.
03 What special rules apply to food products?
Food products require health certificates issued at origin, sometimes import licences, EU-compliant labelling (ingredients, allergens, dates, nutrition), compliance with sanitary and phytosanitary (SPS) measures and conforming packaging. A product review before shipping is essential.
04 B2C e-commerce parcels vs B2B commercial cargo: what changes at customs?
Low-value B2C parcels can use simplified procedures, often via IOSS. B2B cargo follows the standard declaration: invoice, packing list, HS classification, duties and VAT under the applicable regime, with possible trade agreements. The right scheme depends on the actual flow and consignee.
05 What happens if customs documents are incomplete or incorrect?
Main risks: goods held at customs, fines for inaccurate declarations (notably undervaluation), additional storage costs, and in some cases return of the goods. This is why the document check is done before arrival.
Next step
A flow to review?
Send the information you have. The FEESGO team will identify what must be confirmed before building the offer.