Passionate – Dedicated – Professional

Seamless Customs Solutions

Our team at FEESGO specializes in customs clearance for shipments between Europe, China, and other global destinations. With our in-depth knowledge of customs regulations and years of experience, we help minimize delays and avoid penalties. From import and export declarations to managing compliance with local and international regulations, we ensure a hassle-free customs process for your business.

  • Experienced Team: Skilled in global customs regulations.

  • Fast Response: Quick solutions to avoid delays.

  • Global Network: Strong logistics presence in Europe and Asia.

  • Transparent Pricing: Clear fees with no hidden costs.

85%

Customs Clearance Efficiency

92%

Customer Satisfaction

Import Customs Clearance

Export Customs Clearance

Cross-Border Clearance

Dangerous Goods & Special Cargo

E-commerce Parcel Clearance

Customs Consulting Services

85%

Product Quality Index

92%

Energy Generation

Frequently Asked Questions

We’ve compiled common questions about customs clearance for goods exported from China to Europe, covering general trade, e-commerce shipments, and food products.

For general trade goods, the following documents are typically required for customs clearance in Europe:

  • Commercial Invoice: A detailed invoice with the description, quantity, and value of the goods.
  • Packing List: Outlining the contents of each package and their weights.
  • Bill of Lading (B/L) or Air Waybill (AWB): A document issued by the carrier, confirming receipt of the goods.
  • Certificate of Origin: Verifies the country of origin for customs purposes.
  • Customs Declaration Form: Filed electronically or physically to the European customs authorities.
  • Any applicable licenses or permits: Depending on the product type (e.g., electronics, chemicals, etc.).

E-commerce shipments to Europe are subject to Value Added Tax (VAT) and potentially customs duties, depending on the value and type of goods:

  • VAT: Applied at the destination country’s standard rate, typically between 19%-25%, based on the declared value of the goods (including shipping costs).
  • Customs Duties: Usually applicable if the goods exceed the customs duty threshold (typically €150 in the EU). The duty rate varies depending on the type of goods and their Harmonized System (HS) code.

Many European countries now require e-commerce sellers to register for the Import One Stop Shop (IOSS) to facilitate VAT collection on lower-value shipments (below €150).

Exporting food to Europe involves stricter regulations, including food safety standards and certifications:

  • Health Certificates: Issued by relevant authorities in China, certifying that the food products meet safety standards.
  • Import Licenses: Some countries may require additional import licenses for specific food products.
  • Labeling Requirements: All food products must comply with European Union food labeling laws, including the ingredients, allergens, expiration date, and nutrition information.
  • Sanitary and Phytosanitary (SPS) Measures: The goods must meet EU safety standards regarding health risks related to food and agricultural products.
  • Packaging Compliance: The packaging must comply with EU environmental regulations, including waste disposal standards.

For personal parcels (B2C) and commercial cargo (B2B) in e-commerce, the customs clearance process can vary:

  • Personal Parcels (B2C): Generally subject to simplified customs procedures, especially for low-value shipments (under €150). Sellers can register with IOSS for smoother VAT processing.
  • Commercial Cargo (B2B): Requires standard customs documentation like commercial invoices, packing lists, and proper classification under HS codes. These shipments are also subject to duties and VAT but may benefit from trade agreements or exemptions depending on the goods.

Incomplete or incorrect customs documentation can result in:

  • Delays in Customs Clearance: Goods may be held at the border until the correct documentation is provided, delaying delivery to the buyer.
  • Fines or Penalties: Incorrect declarations, especially undervaluation, can lead to fines, penalties, or seizure of goods.
  • Higher Costs: Additional costs may be incurred due to storage fees at customs or the need for corrections and re-declarations.
  • Return of Goods: In some cases, non-compliance may result in the goods being returned to the sender, which can significantly increase shipping costs and damage business relationships.

Passionate – Dedicated – Professional

what people are saying

We take pride in delivering exceptional customs clearance services. Here’s what our clients have to say about our professionalism, attention to detail, and seamless communication across languages.

The team at FEESGO is incredibly knowledgeable and professional. They helped us navigate the complex customs procedures with ease. Their patience and attention to detail were outstanding, ensuring that every aspect of our shipment was handled smoothly. Plus, the fact that they speak fluent French, English, and Chinese made communication seamless. Highly recommended!

Emily Brown, Logistics Manager at GlobalTech

FEESGO’s customs clearance service exceeded our expectations. Their expertise in handling even the most complicated shipments gave us peace of mind. The team was always patient, responsive, and spoke our language, whether it was in French, English, or Chinese. We never had to worry about communication issues, which made the process much more efficient.

Michael Zhang, Operations Director at SinoTrade